____

FAQ

PRODUCTS

QUESTION: _____ How is the Advanced Pain Relief Patch different?

ANSWER: _____ The Advanced patch contains 50% more menthol than our regular medicated patches. With a menthol concentration of 7.5% w/w, designed for fast, long lasting pain relief that continues to work even after the patch is removed.

QUESTION: _____ How is Icy Hot® unique?

ANSWER: _____ Icy Hot® products contain variable amounts of Menthol (including some with 16%, the highest amount authorized for sale by Health Canada), which allows them to deliver that signature DUAL ACTION relief.

QUESTION: _____ Where is Icy Hot® made?

ANSWER: _____ Icy Hot® products are manufactured in the U.S.A, with the exception of the patches, which are manufactured in Japan.

INGREDIENTS

QUESTION: _____ Why do Icy Hot® products smell like mint?

ANSWER: _____ The active ingredient, menthol, found in all Icy Hot® products is derived from peppermint, which gives the mint aroma.

QUESTION: _____ Icy Hot® products have different ingredients. Is one formula more effective than another?

ANSWER: _____ Icy Hot® has multiple formats, as well as two lines of products, including the Regular and Advanced. While both lines provide effective pain relief, the Advanced products contain some of the strongest concentrations of menthol (16%) and camphor (11%). Always read and follow the label to ensure you are choosing the product that is right for you.

DURATION

QUESTION: _____ Are the Icy Hot® sleeves and patches reusable?

ANSWER: _____ No, each sleeve and patch is meant to be used once and then discarded. Each sleeve and patch provides up to eight hours of relief.

USE

QUESTION: _____ Can I be physically active while wearing an Icy Hot® patch?

ANSWER: _____ Yes. All Icy Hot® patches are made of flexible, no mess fabric and will stay attached during physical activity. If you experience pain, it is recommended to seek advice from a doctor before undertaking any physical activity.

QUESTION: _____ Can I use Icy Hot® products while pregnant or breast feeding?

ANSWER: _____ If you are pregnant or nursing a baby, seek the advice of a doctor before using Icy Hot® products.

QUESTION: _____ Can Icy Hot® products be used on children?

ANSWER: _____ All Icy Hot® products can be used on adults and children 12 years of age and older.

QUESTION: _____ How do Icy Hot® products work? What is the Dual Action effect?

ANSWER: _____ Icy Hot® products contain variable amounts of Menthol allowing them to deliver our signature DUAL ACTON relief. Once applied to the targeted pain area, Menthol creates a cooling sensation upon contact with your skin. Followed by a penetrating warmth to the skin. Helping relieve aches and pains of muscles and joints associated with simple back ache, lower back pain (lumbago), strains, sprains and arthritis.

QUESTION: _____ Will the product stain clothing?

ANSWER: _____

No.

© 2018 Sanofi Consumer Health Inc. ALL RIGHTS RESERVED

To be sure this product is right for you always read and follow the label. This website is intended for Canadian residents only. COPYRIGHT © 2018 - Sanofi Consumer Health Inc. ALL RIGHTS RESERVED.

Content-Language: fr, en